Not coming back to me for more then 2 weeks

Round the end of March 2016, Vodacom phoned me, informing me that they can give me more data, and air time, by migrating me from my current contract to a new contract, the migration will not cost me one cent (recordings are available as the agent informed me on the phone). But what happened on the 1st of April, was totally different. I only received airtime. No data and no anytime mins. On the 5th of April 2016 I phoned and they said they will investigate, this will take 48 hours - and this reference number was given: S3-GSP1E-ELG7V. Today is the 21ste of April 2016, and after numerous calls and complaints, and 2 managers one assuring me that they will come back to me before 15:00 on the 19th of April 2016, STILL NOTHING! <br> <br> Nasipho Mgodeli was the responsible person on the SMS that was sent to me by Vodacom on the 5th of April 2016<br> <br> My contact with Vodacom will end December 2016, at the first available opportunity I will cancel.