BS
Bilal S

1 reviews | Active since Oct 2013

23 Dec 2016, 08:24

Not changing my account

<p>Hi.I've called Vodacom 3 times to change my account . They keep DEBITING THE WRONG ACCOUNT .</p> <p>3RD TIME NOW</p> <p>who do i call ? is everyone so unprofessional ? </p> <p>It keeps charging me bank charges. Fix this nonsense </p>

0
Replies (1)
Vodacom
Vodacom's reply23 Dec 2016, 09:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team