Not caring or professional and ********!!!

For such a huge corporate company such as Vodacom to affiliate themselves with a division or sub contractor/supplier, to service their customers in the manner they have been dealing with my complaint is UNPROFESSIONAL and SHOCKING to say the least. Vodacom's (Rugby Retail Department). On each mail send to them they reply without a consultants name or contact details where they can be contacted. They also do not consider the content of a mail, they purely reject your mail and brush you of with their red tape. I have published this on facebook as well and am yet to get a consultant to call me to discuss the matter.

I am busy reviewing alternative options to have my contracts cancelled and moved to another service provider. I am also telling people about my experience and advising them not to renew their contracts with Vodacom, to prevent the same service results. 1 Person I have told have already obtained quotes from telkom and will be joining them rather.

I am clearly not taken serious, no problem, my social media posts will cost Vodacom more than the assistance I require, which I am happy to continously post until they start taking me serious.