Not caring for customer's need or questions

Vodacom Ref:-INC***<br> Hello Clautilda Sithole at Autopage, please understand me:- It is not me who used these, charges are not reasonable,<br> why lines 30, 31 differently cost while the data are same.<br> why lines 32,33 not charged?<br> Why this charged started all ones? Give statement of my data and the site I visited.<br> Please Altech Autopage, may you you please show by action that you really value your customer. Am I *** really valued? [Ref:- 958844 and 966676] Will the way I am threated assure me that I am you valued customer. May you please study my 1 December 2015 bill and tell me:-<br> 1. How can my modem 21.6 connect many times at one time?<br> 2. Why on the list other connection charged others not?<br> 3. Why different charges<br> as it appear on 24 November 2015 at 08:52:52?<br> 4. Which tower was your customrer connected on this lines?<br> 5. On which site was he connected and what was dowloaded?<br> 6. Was I really out of the country, to which country?<br> On the 17 December 2015 I was at Altech Autopage Cellular of Middelburg Mall Shop 13 quering this.<br> On the 18 January 2016 I travelled from Kwa-Mhlanga (M.P.) to Altech Autopage Head Office<br> and spoke to Keith Sibanda Ref:- ***