not cancelling contracts and keep deducting
<p>I had an account with vodacom and when the contract stoped after 2 years I cancelled it. Now a Year later they are still deducting money from my account and this month almost R200 more. when i phone in they say there is no proof that i cancelled my contract someone did log on but did not put a name with the log in so they cant do anything. So they can ***** a persons money and get away with it.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
