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Sphiwe S
1 reviews | Active since Dec 2015
20 Feb 2023, 11:53
Not cancelling contract after fully paying as per the quote!
Paid up my contract for my devices, vodacom still havnt cancelled my contract and have been invoiced for the equipment when am not supposed to. Now the giving me the run around and am not getting any assistence!
Vodacom is *******!!!!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
20 Feb 2023, 13:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
Vodacom's reply20 Feb 2023, 13:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,
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Sphiwe S's updateReviewer Update
20 Feb 2023, 13:42I have spoken to the consultant again today and an enquiry has finally been lodged, we shall have to see what the debit order will be....
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Sphiwe S's update20 Feb 2023, 13:42
Reviewer Update
I have spoken to the consultant again today and an enquiry has finally been lodged, we shall have to see what the debit order will be....
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Sphiwe S's updateReviewer Update
22 Feb 2023, 13:11Feedback was provided via sms saying the query has been attended to, I havent received confirmation of what I will be debited come the 24th, I just hope for both our sacks I will be debited just for the voice and data, excluding the equipments that I have fully paid for. And on the note of feedback being provided, your sms noted that Gloria Sehenye would give me a call and she never did...right now I really dont know what the status of this case is!!!!
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Sphiwe S's update22 Feb 2023, 13:11
Reviewer Update
Feedback was provided via sms saying the query has been attended to, I havent received confirmation of what I will be debited come the 24th, I just hope for both our sacks I will be debited just for the voice and data, excluding the equipments that I have fully paid for. And on the note of feedback being provided, your sms noted that Gloria Sehenye would give me a call and she never did...right now I really dont know what the status of this case is!!!!