LS
Lizelle S
1 reviews | Active since Jan 2020
30 May 2022, 12:39
Not cancel but Upgrade contract
I phoned the 26 May 2022 to cancel 2 contracts that expired and the 30 May 2022 I received and sms that they upgraded both the contracts. That after I explained to the guy at cancellations that I dont use the numbers any more. They are *****ing our money
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Vodacom's replyOfficial
30 May 2022, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2022, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team