not being fair. paying for lines Vodacom blocked

my account was compromised, not by anyone I know. Vodacom, to minimise their losses, blocked all my lines for 3 months, to prevent further *****. Vodacom ***** made and arrest, and know that the ***** was not on my side. Meanwhile, I had to use all prepaid numbers. My lines keep getting locked for non payment, but I never had the use of the lines, on Vodacoms instructions, for months. Now they wont refund me for those months of non-use, which is a small amount if you see how much I spent on prepaid. no one will take the responsibility to credit my account for the amount of months I had no use of my lines, . in all the years, I never missed a payment. I have a red VIP line and others. they would open my lines, and then block them again every month, without considering the inconvenience to me. who will take the ball and assist me. right now my lines are locked again. this is so frustrating