1 reviews | Active since Oct 2017
Not being able to use my data and not properly receiving gifts from play everyday.
A few months ago alot of us had data and airtime vanishing out of thin air. So last week I bought myself a weekend bundle for R5 and it didn't let me use it so it ate the rest of my airtime for the month. So I couldn't sort out the problem because my mother is the account holder and no one can get hold of her. Then today I got a shake everyday video for free but when i want to get the video it tells me there's an error, and the problems don't end there. Im getting real tired of your sh#t Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Robyn Becker
We are sorry to hear of the circumstances under which your posting has reached us.
Kindly be advised, my attempt to make to contact you on contact details provided was unsuccessful.
Kindly respond to the email I sent to resolve this matter.
Please accept our apology for any inconvenience caused.
Kind Regards
KH
Vodacom Escalation Support Team
Dear Robyn Becker
We are sorry to hear of the circumstances under which your posting has reached us.
Kindly be advised, my attempt to make to contact you on contact details provided was unsuccessful.
Kindly respond to the email I sent to resolve this matter.
Please accept our apology for any inconvenience caused.
Kind Regards
KH
Vodacom Escalation Support Team