BvdM
Brendan van der Merwe

1 reviews | Active since Mar 2018

01 Mar 2018, 16:45

Not being able to Pay Vodacom

I have tried to communicate with vodacom via email as I work abroad and they do not allow email communication regarding outstanding account from 2008. I have been trying to pay this account for years. Now that I am applying to purchase a house it has affected my name negatively.

My fiance has also phoned them and they say they cant communicate via email.

How can it be so difficult to pay someone!!!

0
Replies (1)
Vodacom
Vodacom's reply02 Mar 2018, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team