RS
Ryan S

1 reviews | Active since Nov 2015

07 Nov 2015, 14:00

Not been connected for over 3 days.

Thursday afternoon went to get a new data line added to my account. Stood in shop for 3 hours for Vodacom to sort out contract. Finally got my data ( my3gig) R169.00 a month. They said 2 to 24 hours to be activated. Its now Saturday the 07th November. 3 days later and im still not connected. <br> I am extremley ****ed off. Quick to take my money but sadly not so quick to sort out problems. <br> After phone around 30 calls all the can say is sorry we will sort out. ( send an email ).<br> I would like this to be resolved asap.I moved from cell c to vodacom thinking that im going to get better service. Seems like I was mistaken. Very sad. <br>

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2015, 08:39
Official
Hello Ryan881117,

I would like to apologise for any inconvenience caused.

Please note that a consultant will make contact with you in due course to assist with your query/complaint.

Regards

Consumer Website Team