1 reviews | Active since Jan 2014
Not bad service, NO SERVICE!
My cell phone was ****** on the 21/03/2015, I stopped and blocked my phone the very same night. On the 24/03/2015, I app**** for a new contract, and to have my prepaid number kept and be used on the contract.<br> I received my phone on the 26/03/2015, with a new Sim card. I did the necessary but the phone still would not allow me calls, I then went to Voda shop and was informed that my number was still blocked, even though I had asked for the block to be removed. That was done after many calls on the 27/03/2015. Now trying to make a call again and realised I have No Service, i had phoned activation department and no answer after holding on for about 45 minutes, i tried another 2 times that day and still no answer. I tried again on the 28/03/2015, I eventually called 082111, and spoke to a consultant and she was going to send an e-mail to the Activation dept to call me back. 30/03/2015 and still no call back, so I phone again and still no answer, after holding on for 1 hour. On the 31/03/2015, once again I am on hold for activation and no answer, as I type this I have been on hold for at least 15 minutes and counting. <br> This is the worst service I have ever received in my entire life.
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Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
