Not bad service - NO SERVICE!!!

My phone had a problem and was send to the Menlyn Repairs centre, after the phone was there for 5 weeks they send it back without repairing it??? I logged a complaint and Yunus Adams from the call centre phoned me and said I must take the phone back to the local branch and they must send it to the Advanced Repair centre. I did just that on the 21st of May. The phone was send to Menlyn again, who send it to the Advanced centre. I don't know what is so advanced about them as they send the phone back YET AGAIN UNREPAIRED. The Hartbee****rt branch phone me now telling me this? What part of REPAIR MY PHONE is so difficult for Vodacom to understand? I was more than willing to pay if there was any additional costs involved but now I think Vodacom should carry the costs as I am without a phone for more than 2 months now because of incapable or *********** people. And I suppose if they send it back today or tomorrow I will have to wait ANOTHER 5 weeks. It should not be such a difficult exercise. And then I can only pray that they will indeed repair the phone. Do they think Im stupid, just sending my phone up and down for nothing or to look at it??? I WANT IT REPAIRED!!!