Not bad service But no service !!!!!!!!!!

Somebody phoned me yesterday early in the morning . Then I have explained then about my matter started 4 months ago when my phone got ****** and I reported it to the police and Vodacom and then since then nothing happened . He asked me some questions and then said he will get back to me like all the other ones I spoke to at Century city and the other people I spoke to on the phone . Well its almost 24 hours later and never phoned me back like all the other ones !!! That's why I said I don't know in Vodacom who is trained to do any work and how can u believe them when they say the will get back to u ? I mean I am 24 years with Vodacom and 24 years paying them for 3 x contracts and insurance as well and when your phone gets ****** I am sure it shouldn't take them 4 months to resolve this matter ? And for 4 months I must pay the contract fee even if I don't have a phone ? No no no how can they treat a good customer like this and think I must be happy with no service they giving me ?