1 reviews | Active since Nov 2017
Not assisting with Upgrade
i have a contract of more than R700 and when I try to upgrade seeing as I was due 1st September, they tell me I do not qualify, how is this possible as I pay my account every month??!!! Got an S6 and want to upgrade to S8 instead they want me to downgrade to a worse handset then I current have. Not acceptable!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,
Good day,
Feedback has been provided.
Regards,
RM
Best regards,