AM
Anda M
1 reviews | Active since Jul 2018
26 Apr 2021, 08:35
not assisted with query
There is nothing worst as calling your service provider and you can hardly get through an agent and when you do the agent is still not able to assist you with your query. My phone number has been swim swapped **********ly and these people have access to my bank account. Thought you are better but you are as bad as the other service providers. This comes after you refused to reinstate my number was blocked during lockdown and you sent me from pillar to post.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Apr 2021, 12:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Apr 2021, 12:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
