1 reviews | Active since Jul 2016

11 Jul 2016, 07:58

Not Answering Phones

<p>I have been struggeling since yesterday to get hold of anybody at the superstore in menlyn, the phones just rings and nobody is answering. Awesome customer service if you can not even get hold of anyone regarding a faulty 7 month old handset. First to take your money, and then no service for the rest of your 24month contract.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Jul 2016, 08:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team