iC
ian C

1 reviews | Active since Oct 2012

01 Jan 2016, 11:28

Not Another ******* Story

So Far over the christmas period my daughter has twice been ********** by Vodacom (Ho Ho Ho) Firstly for an insurance policy of R80 that was given free and just for more Ho Ho Ho they charged her twice for her contract of +R500. For a multi-national to make this mistake by error is totally un-exceptable, as this has really hurt my daughter financially, coming right after Christmas and will have to battle paying her accounts as she does not earn a massive salary so some accounts will go unpaid. Do Vodacom care I dont think so, will Vodacom make repatriations no, will they like my daughter lose sleep no. This is a totally appalling state of affairs. The Public Protector should look into these terrible mistakes and take vodacom to task. Being the father I will now have to help her out with R580 odd from my pension and suffer as one cannot be blacklisted in South Africa. Guess will not be eating much food this month, do vodacom care NO

0
Replies (1)
Vodacom
Vodacom's reply02 Jan 2016, 12:34
Official
Hello wazzadaventry,

Kindly be advised that we are attending to your query.

Thank you

Dyllan