Not allowing porting

Item: Vodacom
Rating: 1
Author: Nitesh S

I have been trying to port my cell number from Voda on to another network and it’s a prepaid number it’s being rejected I cannot get ahold of anyone in customer care and the online chats just disconnect can someone help me as this is going on for over 3 months now

Helpful (0)

Replies (2)

Vodacom's replyOfficial

20 Jan 2021, 13:46

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply20 Jan 2021, 13:46

Official

Best regards,

Vodacom's replyOfficial

22 Jan 2021, 12:52

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Consumer Website Team

Best regards,

Vodacom's reply22 Jan 2021, 12:52

Official

Best regards,

Not allowing porting

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