NOT ALL CLIENTS ARE EQUAL

I have been a loyal Vodacom client for many, many years. I even convinced my husband to move over to Vodacom. When his contract expired he was contacted and offered a great special consisting of 2 separate deals. My contract has now expired as well and i was contacted for an upgrade. I told the lady i would like to have the same deal as my husband and i explained the deal to her. At first she said the deal is not possible at all. I then gave her my husbands nr and she checked on the system. She just said i dont qualify for that deal and dropped the call. Unacceptable!!! First you make me out to be a **** and then you drop the call and not even attempt to see if something can be done! But if I look at all the complaints on Hellopeter its clear that Vodacom is not prioritizing service to clients anymore.