Not again????

To date I have recieved tqo phone calls stating that my account is in arrears but how can that be as I have a debit order for my phone bill and the account was paid on Monday 2017/10/02. I can in a way handle high data tarifs and phones that give problems after vodacom says that the phone does not have problems but to query if my accound was paid is totaly unacceptable.

I have phone customer service about the matter and they also confirmed that the account was pain but I still get phone calls to pay the account. Vodacom im very disappointed as I already closed my Internet data account because of unwanted charges and it looks like you want me to close my remaining accounts aswell