Not adhering to the Consumer Protector Act

For months if not years I have been trying to get my issues resolved with Vodacom but I am also told that they have fixed the issue yet the issue always persists. I really don't think that anyone at Vodacom knows what they are doing. On my account I have 3 numbers of which my number is and always was the main number yet all my account information sms's do not come to my number. These messages all get sent to my mother's number. So due to this ongoing issue whereby Vodacom is sending my personal account information to someone else and every time I query it Vodacom says that the issue is resolved and that the messages should be coming to my number and not my mothers number. These have all been lies as Vodacom is still sending personal account info to my mothers number. If this issue is not resolved and some sort of compensation is given by Mon 5th Feb COB then I will be taking this breach of CPA to the consumer commission.