CH
Chantell H

1 reviews | Active since May 2021

22 Dec 2022, 08:43

Not activated after a month

I am furious with rage!!!! worst service ever!!! It is taking a month to get my already installed fibre line activated. Every single day I have to phone ! Every single day I have to listen to yet another *** excuse from the consultants if they require something from me i respond with in minutes. Why the hell do I have to wait a week to be activated ??????? How many more stories do I have to listen to how many more times do I have to waste mine time to phone

I will never ever recommend Vodacom to anyone and I will be removing my 28 years contracts to another service provider !!!!

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2022, 10:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team