Not accepting

Item: Vodacom
Rating: 1
Author: Zainab S

Their response to my previous query just nor acceptable Somebody at vodacom did not do their job properly now i must suffer d consequences ...I'm sorry just not acceptable. I don't know how but vodacom needs 2 sort this out. N vodacom DO NOT phone me. Email me if you have 2. I am unwell, please do not disturb

Helpful (0)

Replies (2)

Vodacom's replyOfficial

26 Jul 2024, 08:05

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Jul 2024, 08:05

Official

Best regards,

Vodacom's replyOfficial

26 Jul 2024, 08:57

Dear Customer,

Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.

We apologize for the inconvenience and appreciate your patience.

Regards

Consumer Website Team

Best regards,

Vodacom's reply26 Jul 2024, 08:57

Official

Best regards,

Not accepting

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