JD
Johan D

1 reviews | Active since Jun 2010

24 Mar 2017, 14:10

Not able to resolve a complaint

<p>i now from September try to resolve an account issue. After promising it is resolve another deduction is made on my account. Do not know how i can get this sorted out!!!! as call centre is not able to help.</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Mar 2017, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team