Not Able to make calls or use the internet today
Hi<br> <br> Today, just after 14h00, I first lost internet connection and then was not able to make phone calls. I was expecting a call from the car dealership as to when they would come and fetch me, since my car was in for a service, I missed their call and was unable to contact anyone, I also couldn't go anywhere without a car. I finally managed to get a bit of an internet signal for about 5 minutes and was able to contact a family member via email who then had to leave work and come and fetch me. I was not the only one, I soon discovered it affected all Vodacom users. This is unacceptable, what if I had a medical emergincy and was unable to call an ambulance??? Or if my alarm went off and the alarm company cannot reach me??<br>
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Nov 2015, 20:23Hello isirgel,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
Vodacom's reply10 Nov 2015, 20:23
Official
Hello isirgel,
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
I'm terribly sorry to hear of the bad service you received.
Please note that a consultant will make contact with you in due course to assist with your complaint.
Regards
Consumer Website Team
