Not able to check balance on 3G account

I went to Vodacom Waverley about two weeks ago. I queried the fact that I was unable to check the balance on my mobile broadband (3G) account. I was told that Vodacom was aware of the problem. The manager could not assist me, as the problem needed to be addressed by Vodacom Head Office.<br> <br> It is two weeks later and I am STILL unable to check said balance. I need urgent assistance. I run a business from home and it is VERY uncomfortable if I run out of data midway answering a client's emails. It does not create a professional image of my business. <br> <br> I also need to surf the internet regularly, again with regards to my business ventures. Once again, the lack of service from Vodacom is negatively affecting this area of my business. <br> <br> PLEASE HELP!!!<br> <br>