AM
Aluwani M
1 reviews | Active since Nov 2020
23 Nov 2020, 14:00
Not able to cancel my contract
I have been trying to cancel the vodacom contract since June everytime I call they ask me to hold until the line cut or someone will say I will receive a reference that my contract has been cancelled but nothing. Come month end they deduct my money am soo frustrated
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Vodacom's replyOfficial
23 Nov 2020, 14:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Nov 2020, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team