Not able to buy data bundle

<p> </p> <p>I have been in contact with Vodacom for a month now trying to sort out the fact that I cannot buy data bundles with the first call they told me that it was a system problem and it will be fixed within 24 hours it is now one month. I am currently paying for data bundles but I am not receiving my data.</p> <p> </p> <p>12/10 reported the problem with ref no: 1- ********** 6780</p> <p>19/10 spoke to Shakira from systems department - confirmed problem is not solved yet</p> <p>24/10 got a call from Vodacom assured me problem will be sorted within 24 hours</p> <p>26/10 got a call from Vodacom wanted to know if problem was sorted, I confirmed the problem was not sorted</p> <p>28/10 got a call from Vodacom wanted to know if problem was sorted, I confirmed the problem was not sorted</p> <p>28/10 5 minutes later received an sms case closed problem solved </p> <p>PROBLEM WAS NOT SOLVED AT ALL!!!!!!!</p> <p>Went to more than one Vodacom shop to assist me they confirmed they cannot help me!!!!</p> <p>07/11 Phoned customer care again got transferred to Thabang from the solutions team he said he will log a ISD query which apparently is the highest fault logging system you can get Ref no: INC ********** 1872</p> <p>07/11 Received sms to confirm if my problem was solved - to which I rep**** NO</p> <p>07/11 a few hours later got a call from Martha who had no idea what she was talking about!!!!</p> <p> </p> <p>I am fed up with trying to sort out the problem, I have been a client with Vodacom for 16 years I have more than one contract and I assure you I will be cancelling them all very soon!!!!!!!!</p> <p> </p> <p>Get your act together VODACOM and sort out my problem that appears to be a system problem on your side!!!!</p>