Not able perform cancellation on contract

<p>My wife still has a contract with vodacom, but when she phones to try and have it cancelled, they direct her from one department to the next with no one being able to help her, and then to top it off, they are getting rude.</p> <p> </p> <p>I have been trying to call them on her behalf, but the person on the other side is so rude that I can't deal with them.</p> <p> </p> <p>This is the second contract she tried to cancel with them, the first took more than 3 months to finally get cancelled.</p> <p> </p> <p>Think twice before ever signing a contract with vodacom. Ending the contract is a *****.</p>