1 reviews | Active since Mar 2017

25 Aug 2017, 23:39

NOT A VODACOM CUSTOMER BUT WILL BE BLACKLISTED

I did not agree or sign any contract with VODACOM but recently I got a call from their attoneries that I owe them 24000+ if I don't pay I'll be blacklisted. How can I pay for a service that I've NEVER used. In not even a customer of theirs.

0
Replies (2)
Vodacom
Vodacom's reply26 Aug 2017, 06:53
Official

Dear Customer,


Thank you for making us aware of your complaint.


Kindly be advised that a consultant will make contact with you in due course to assist with your query.


***Please note*** Beware of phishing ****s.


Vodacom will not contact you via Whatsapp to request your personal details


Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Sept 2017, 08:40
Official

Morning Lerato,

The matter has been resolved.

Regards,

Cassandra