CM
Candice M

1 reviews | Active since Jul 2022

27 Jul 2022, 09:22

NOT A VODACOM CLIENT & WILL NEVER BE!!!!!!

Absolute shocking treatment from this company on behalf of Vodacom. In May 2020 Hard Lock Down I teleported myself from JHB to Cape Town and walked into a Vodacom shop and opened not one but three contracts. To date I have been harassed by HP Attorneys continuously even though I am saying it is not us that did us. To date I have not received ONE CALL from Vodacom that I owe them money. Had they contacted me the ***** department would have actual work to do!! Where is VODACOMS ***** DEPARTMENT????

On the 21 July 2022 I sent through an affidavit as well as certified copies of ID'S. I am going to request this now that someone from VODACOMS ***** DEPARTMENT BEST GET IN CONTACT WITH ME ASAP. I am am going to report both companies to the ombudsman as I am tired of this now.

I AND THE OTHER DIRECTORS ARE NOT CLIENTS OF VODACOM. AS THIS IS THE SERVICE WE CERTAINLY WILL NEVER BECOME. STAY AWAY FROM THESE PEOPLE.

0
Replies (4)
Vodacom
Vodacom's reply27 Jul 2022, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CM
Candice M's update29 Jul 2022, 10:20
Reviewer Update
Please take note I have not once dealt with Vodacom and your ***** department.

I received a phone call from HP attorneys that I need to pay this.
This is my point, you as a company have done nothing, but hand me over MY NAME, MY COMPANIES name and couldn't even bother to do the proper checks.
CM
Candice M's update01 Aug 2022, 11:48
Reviewer Update
Kindly get all this information from HP Attorneys as all that information was supp**** to them.


CM
Candice M's update31 Oct 2022, 12:20
Reviewer Update
Good Day Please take note that documentation regarding a contract I never opened with you has been sent as per your above request. I will not send my signatures, you just as bad as the ********* who impersonated me. I suggest you do something about this and stop handing me over to attorneys. I now have MBD attorneys calling me. I suggest you sort this out and very quickly as I will take this to Carte Blanche as well as the CPA. Regards
Candice