1 reviews | Active since Feb 2024
NOT A VODACOM CLIENT AND NOW WILL NEVER BE
I am not, have never been and, after this experience, I will never be a client of Vodacom. On Dec 1, 2023 a debit order for R 411.52 appeared on my current account labelled as 'Vodacom'. I rejected it. On December 31, 2023 a further debit order now for R 901.40 appeared again from Vodacom. I rejected it, emailed the Vodacom ***** department whose response was that I had to fill in a form with my personal details for them to investigate. I refuse to supply my personal details and my bank confirms that it is not necessary given that I have supp**** the debit order reference numbers and amounts. Unbelievably on January 31st, 2024 Vodacom again place a debit order on my account now for R 1290.40 which I now have to call my bank to reject. Clearly this is a case of ***** but Vodacom appears to have no interest in resolving it and has no concern for the considerable inconvenience I am subjected to. Perhaps I should occupy the reception at Vodacom Canal Walk and refuse to leave until the matter is resolved as to communicate telephonically with anyone at Vodacom is impossible ??
