DZ
David Z
1 reviews | Active since Sept 2018
21 Aug 2024, 21:16
Not a serious service.
Constant disconnection and network interruptions in the Emahaleni area. This issue has been ongoing for the past month, despite multiple reports and all required information to fix the fault. Vodacom has reduced the quality of their service so far that they cannot be recommended for any serious investor or user. I expect the share price to reflect the value of the company as soon as the poor service is exposed to the media. Vodacom has failed, it is a terrible service and should not be used until they resolve the issue.
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Replies (1)Vodacom's replyOfficial
22 Aug 2024, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Aug 2024, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
