LH
Lulu H
1 reviews | Active since Feb 2020
19 Nov 2025, 17:21
Not a happy customer
I am struggling to sort out my account for more than a week now. I do have a reference number and was promised to be sorted out within 5 working days and it is now already the 8th working day! They are charging me for an I phone that I don't have!! I have been a client of Vodacom for more than 25 years now and I don't think this is the way to treat your customer
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Vodacom's replyOfficial
20 Nov 2025, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Nov 2025, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team