IM
Irfaan M
1 reviews | Active since Mar 2021
26 Aug 2021, 16:32
NOT A GHOOD BUSINESS TO DEAL WITH
please be careful of vodacom insurance. I am currently busy with my query with them and they hold me responsible for changing my insurance to the new device and yet they debit for insurance every month knowing that I have a new device. do not deal with them over the phone. Go to the branches where you won't be manipulated or don't deal with them at all. They are totally not acredited to do business on the phone. there staff are ***********
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Replies (1)Vodacom's replyOfficial
27 Aug 2021, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Aug 2021, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
