TK
Thomas K

1 reviews | Active since Feb 2019

01 Feb 2024, 09:56

Not a complaint

This is basically not a review but rather a cry for help. I've had a business idea for the past 3 to 4 years and I wanted to partner with Vodacom as I believe the idea will greatly benefit South African citizens, however Vodacom does not replay to my emails and all other platforms available on the internet. Also, when I tried their MyIdea, they responded with an email stating that they haven't read my email and that it was deleted without being viewed. I'm still trying to get hold of someone at Vodacom who might be able to assist but all my efforts are in vain.

Hopefully someone out there might point me in the right direction.

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2024, 10:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply01 Feb 2024, 12:59
Official
Dear Thomas.

Thank you for engaging with us today.

Kindly be advised that you may reach out to *** or ***. 

Regards
Vodacom Consumer Website Team

Best regards,