AO
Adriaan O

1 reviews | Active since Jul 2011

26 Oct 2015, 08:43

Not a client more than a year and still problems!!

Dear Vodacom<br> <br> I have not had any accounts with Vodacom for more than a year now. Yet while busy with a home loan it shows that I have a payment commitment to you for R 1300 per month. I contacted your customer service center last week via telephone and the lady said she will send me a letter showing that I have no active accounts with Vodacom. I also sent an email to [Email Removed] as per her request as a backup to try and receive a letter. Please send me this letter urgently as you are still messing around with my accounts more than a year after I left all your services due to extraordinarily bad service. <br> <br> Please assist urgently this is completely unacceptable!!!!!!<br> <br> Adriaan Oosthuizen

0
Replies (1)
Vodacom
Vodacom's reply26 Oct 2015, 08:54
Official
Hello adriaano,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team