JW
Jo W

1 reviews | Active since May 2015

05 Jan 2017, 12:48

Not a care

<p>So nice to know that when u have any signal issues u can trust Vodacom to get it sorted. They always bragging abt 100% coverage all over SA but its really not the case and dont get me wrong , working for a Service provider myself, i know perfect signal is never promised. I had this issue before and Vodacom resolved it in one day now that im having the same signal issue again just in my area, they dont care . All they say is we'll text u when the issue is resolved and heres the ref no. These people obviously dont care that poor service leads to moving to another network and yes I'll be more than happy to go spend money on Telkom mobile who barely gives any signal but i can atleast stream online without having the signal cut out!</p>

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Replies (1)
Vodacom
Vodacom's reply06 Jan 2017, 07:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team

Best regards,