Norwood store Distugusting service and theft!
<p>My mother went to buy data and airtime on Saturday. The shop assistant loaded the airtime and data onto the wrong number and has now refused to rectify or give her the money back. She has been rude and ignored my mothers requests to sort it out. When my mother asked for the manager she was told the manager was on leave and they don't have a contact number. Today when she went back again to ask for the manager they refused to speak to her and totally ignored her! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Lucy De Abreu
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre
Good Day Lucy De Abreu
Thank you making us aware of your complaint.
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, I have been in contact with you and believe that your matter is now resolved.
Kind Regards
Kulsoem
Senior Consultant
Vodacom Solution Centre