PW
Paul W

1 reviews | Active since Jul 2018

21 Jul 2018, 09:36

Northgate Vodacom Shop is just interested in you as a sale... no customer service

The staff and manager at this shop blatantly **** about stock on hand to ensure they ‘get the deal’ and then kept me coming back to the shop with promises of getting stock each time only to change the story when I arrived each time. Why not tell customers the truth ... is that a radical idea? Worst customer service I have had in a cellular outlet... and I’ve seen some really bad cellular shops... never again

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2018, 08:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team