Normal Pathetic Vodacom

I ported my number out to Cell C.<br> <br> I cancelled my contract with Vodacom and on the 20th of October I paid R8900 at the Vodashop in Witbank to close my account. According to Vodacom cancellations, This amount was inclusive of the amount for Oct. I was assured by the agent there that that number on my account was now closed and that I would not be billed on it again. On the 22nd, Vodacom debited R1045 from my account, where they sould have billed R99 for the myGig2 that I have with them.<br> <br> I visited the Witbank Branch again and they told me that they can't help me and that I need to Phone Vodacom. I have now phoned Vodcom five times and spent a total of an hour and 15 minutes on the phone, and each and every time, they cut me off. I am not surprised by this, as this is how I believe Vodacom does business.<br> <br> I want to know WHY Vodacom took R1045 from my account and HOW do I know that this is not going to happen again on the 22nd of Nov. I have been a customer of Vodacom for ten years, and has seen its services and values slowly degrade to the point where I could no longer take it.<br> <br> Please come back to me as soon as possible.