FC
Frik C
1 reviews | Active since Mar 2009
30 Jul 2020, 16:37
Normal pathetic service from Vodacom.
Once again we have to experience the poor service that we in South Africa ha e to live with. Our Vodacom fiber nterner connection is not working. A call was logged but nothing happened. When phoning again we were advised some one will come out today, but true to form, no one pitched. When we called again, we were informed that the matter will be referred to the person that dealt with it. What is interesting is to see that the priority on the call was noted as low. Good to know that Vodacom do not value the individuals' business and do not care that in these times when people has to work from home, they can lose their income. Thank you for nothing Cassandra. SR
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Replies (1)Vodacom's replyOfficial
31 Jul 2020, 07:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2020, 07:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
