Noreen ***ling
I put airtime on my phone they tell me I have 100 rand airtime on my phone want to transfer airtime to my husbands phone they tell me to down load the vodacom app and the tell me I don't have a bundle to transfer airtime I have tried numerous times to change my password like the say but everything is wrong just don't understand what they want from me they are wasting my time and data
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Vodacom's replyOfficial
10 Jun 2020, 18:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 18:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
10 Jun 2020, 18:29But on the vodacom app the asked me for some digital username it was a waste of time and my data so what's the use of having the vodacom app if you can't use it I even phoned and that was futile I don't know how many times I had to change my password and still no joy up until now no one has phoned to offer any help all I wanted to do was transfer air time to my husband's phone and couldn't.so what now
's update10 Jun 2020, 18:29
Reviewer Update
But on the vodacom app the asked me for some digital username it was a waste of time and my data so what's the use of having the vodacom app if you can't use it I even phoned and that was futile I don't know how many times I had to change my password and still no joy up until now no one has phoned to offer any help all I wanted to do was transfer air time to my husband's phone and couldn't.so what now