1 reviews | Active since Feb 2017
Nonsensical Vodacom Data Rol***** and Transfer Terms and Conditions
Vodacom is taking us its subscribers for a ride regarding the new data rol***** rules from ICASA.
1. Until today, no official communication has been sent out to subscribers to communicate this rules and Vodacom's terms and conditions regarding rol*****. 2. After calling the call centre, I was told that only data up to 50MB can be transferred for free, higher denominations incur a cost with 1G being R20. 3. The catch: "You can only transfer data if it has 7 days or less left before it expires"
This is bull dust to say the least. These terms and conditions are not in the interest of the consumers. We want to transfer data as and when we please and free of charge. The data has been paid for already and what is the secondary payment for. We are waiting patiently for Vodacom communicate these nonsense T's and C's and we will take the fight back to Vodacom.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
