Nonsensical customer service

Can someone cancel my contracts and stop the debit oders that keep being raised. i've been calling Vodacom since the 23 of June asking for my contracts to be cancelled, i spoke to Nomthandazo who is the retentions manager after a debit was ran after policy cancellation, she promised to inveestigate and get back to me, to date that hasnt happend, called in again and Jacqueline Maziya was appointed to deal with the cancellation, a promise was made for feedback to be provided within 48 hours and todate no response. Today i get an invoice showing that i have money owing to vodacom again, like really...

Please investigate request: ***