nonsensical

On Sunday 08 Feb I entered a Vodacom store at Tygervalley to inquire about a new cell phone contract. Although the staff were helpful and friendly I had to wait until Wednesday 11 Feb 12:15 to finally hear if my application had been approved. I was told that I was declined because I either have too little or too much debt! Fair enough I can understand that may be the case for many people but I have a MRP account which I pay R200.00 every month...how is that too much or too little? The application process is absolute bogus and there is no chance for me to speak to the financing department to get a proper feedback or possible solutions t o the problem. I was not even offered a cheaper contract...NOTHING! I am so disappointed. I can certainly afford to pay every month, there is no problem. the lack of answers or support from staff is ridiculous!