KM
Kagiso M
1 reviews | Active since May 2020
14 May 2020, 17:32
Nonsense service Vodacom
Vodadam has been debiting my account for a router that i cancelled in 2018, I've been calling them since December, they only cancelled the debit order but to date they haven't paid my money back! They promised 7 days at first and now it's almost 6 months. And they have excuses always when i inquire about my money
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Vodacom's replyOfficial
15 May 2020, 08:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 May 2020, 08:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team