LR
Lebohang R
1 reviews | Active since Dec 2021
21 Dec 2023, 11:20
Nonsense service provider. Horrible service
I took a sim card only deal with Vodacom, ran the 24 month course and started to go month to month. I pay and they load data. Decided to stop since it’s a month to month and now I owe them for the months I’m not paying but they aren’t loading the data. Why should I pay for a service that’s not delivered. Consultants are also very rude. I’m never mixing with Vodacom ever again. I got the contract on phone but can’t cancel over the phone
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Dec 2023, 11:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Dec 2023, 11:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
