LR
Lebohang R

1 reviews | Active since Dec 2021

21 Dec 2023, 11:20

Nonsense service provider. Horrible service

I took a sim card only deal with Vodacom, ran the 24 month course and started to go month to month. I pay and they load data. Decided to stop since it’s a month to month and now I owe them for the months I’m not paying but they aren’t loading the data. Why should I pay for a service that’s not delivered. Consultants are also very rude. I’m never mixing with Vodacom ever again. I got the contract on phone but can’t cancel over the phone

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Replies (1)
Vodacom
Vodacom's reply21 Dec 2023, 11:50
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team