RM
Reabetswe M

1 reviews | Active since Apr 2016

10 Jun 2024, 05:55

Nonsense service

I canceled my contract with Vodacom because I wasn't interested in upgrading. They said the contract would end on the last day of May. Haven't been using the sim card and there's a proration charge of something and I know that I didn't subscribe to anything. Whatever that they chose for me just so they can keep receiving money from me they must cancel it because I will not pay for any service that I didn't opt for just because a company I'd greedy

0
Replies (1)
Vodacom
Vodacom's reply10 Jun 2024, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team